política de privacidad
Privacy & Cookie Policy
Last updated: September 13, 2026
Palermo Bella Inc, doing business as Italian Brothers Restaurant ("Italian Brothers," "we," "us," or "our"), operates the Italian Brothers Restaurant website and related services. This policy explains what personal information we collect, how we use it, and the choices available to you.
1. Information we collect
Depending on how you use our website and services, we may collect:
- Contact information such as your name, email address, phone number, and event details when you contact us or request catering information.
- Reservation and order information when you book a table, place an order, request delivery, or use our catering services.
- Payment and transaction information. Payments are processed by third-party payment providers; we do not store complete payment card details on this website.
- Technical information such as IP address, browser type, device information, approximate location, and pages or features viewed.
- Communications and preferences, including messages sent to us and marketing preferences.
Please do not submit sensitive personal information through forms or email unless it is necessary to respond to your request.
2. How we use information
We may use personal information to:
- Respond to questions, reservation requests, and catering inquiries.
- Process orders, reservations, payments, delivery, and pickup requests.
- Provide, maintain, secure, and improve our website and services.
- Send service messages and, where permitted and with your consent, promotional communications.
- Prevent fraud, misuse, and security incidents.
- Comply with legal obligations and enforce our agreements.
3. Service providers
We may share information with service providers that help us operate the business and deliver requested services. These may include:
- Wix, which hosts and supports the website and related website services.
- SevenRooms, which provides reservation services.
- Order.online and other ordering or delivery partners used to process online orders.
- ezCater, which supports certain catering orders.
- Payment processors, email providers, analytics providers, hosting providers, and other vendors acting on our instructions.
- Apple and Google, when you download or use our mobile application through their app stores.
These providers may process information under their own privacy policies. We do not sell or rent personal information.
4. Cookies and similar technologies
The website may use essential cookies and similar technologies to provide core functionality, remember preferences, maintain security, and understand website performance. Where enabled, analytics or advertising technologies may collect information about how visitors use the website.
You can manage cookie preferences through the cookie controls shown on the website and through your browser settings. Disabling certain cookies may affect website functionality.
Before publishing this policy, confirm whether Google Analytics, Meta Pixel, advertising cookies, newsletter tools, or any other tracking services are active on the website and list them here if applicable.
5. Third-party websites and services
Our website contains links to external services, including reservation, ordering, delivery, review, social media, app store, and catering platforms. Information submitted directly to those services is governed by their respective privacy policies and terms. We are not responsible for the privacy practices of third-party websites.
6. Data retention and security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including business, accounting, security, and legal requirements. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.
7. Your choices and rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information, or to withdraw consent for marketing communications. You may also opt out of marketing emails by using the unsubscribe link in the message.
To submit a privacy request, contact us using the details below. We may need to verify your identity before completing a request. We will not discriminate against you for exercising applicable privacy rights.
8. Children's privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate steps.
9. Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page with a revised effective date.
10. Contact us
**Palermo Bella Inc**
330 North Santa Cruz Avenue
Los Gatos, CA 95030, USA
Email: marco@italianbrothersbayarea.com
Phone: (408) 354-0111
This draft should be reviewed by the business's legal or privacy adviser before publication, especially to confirm the active tracking technologies, service providers, retention periods, and rights that apply to the business and its visitors.