Privacy Policy & Cookie

1. Introduction
Palermo Bella Inc ("Company," "we," "our," or "us"), operating as Italian Brothers Restaurant, is committed to protecting your privacy. This Privacy & Cookie Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services. By accessing our website, you consent to the terms outlined in this policy.
2. Information We Collect
We collect and process the following types of personal data:

Personal Information: Name, email address, phone number, billing and shipping addresses (when placing an order or signing up for our newsletter).

Reservation & Order Data: If you book a table via Tock or place an order via DoorDash, your data is processed according to their respective policies.

Payment Information: We do not store payment details directly; payments are securely processed by third-party providers.

Technical Data: IP address, browser type, and usage data for analytics and site improvement.

Marketing Data: Preferences for receiving promotional communications.

3. How We Use Your Information
We use the collected information to:

Provide and improve our restaurant, catering, and online store services.

Process reservations and orders.

Send newsletters and marketing offers (if subscribed).

Improve user experience through analytics and performance monitoring.

Comply with legal obligations.

4. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:

Service Providers: Platforms like Tock and DoorDash for booking and delivery.

Payment Processors: Secure third-party payment gateways.

Legal Authorities: When required by law or to protect our rights.

5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:

Enhance website functionality and performance.

Understand user interactions and improve services.

Enable targeted advertising (if applicable).

You can manage cookie preferences through your browser settings.
6. Data Retention
We retain personal data as long as necessary for service delivery and legal compliance. Users can request data deletion by contacting us.
7. Your Rights
Depending on your location, you may have rights to:

Access, correct, or delete your data.

Withdraw consent for marketing communications.

Request data portability or restriction of processing.

To exercise these rights, contact us at italian.brothers@icloud.com.
8. Security Measures
We implement appropriate technical and organizational security measures to protect your data from unauthorized access or breaches.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
10. Contact Information
If you have any questions regarding this Privacy & Cookie Policy, please contact us:
Palermo Bella Inc
330 N Santa Cruz Ave, Los Gatos, CA 95030, USA
Email: italian.brothers@icloud.com
Phone: (408) 354-0111